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i have a customer who has his reviews taken down all the time he stays frequently (appox 3x per month) and reviews every time. they used to just not email him the link so he could review now unless he does it anon they take it down after a few days --it sucks ---i have called, no response from account mgr, just had 4 more of his reviews taken down and i asked if he is not allowed to review his stays could we be reembursed the commissions on his stays (approx 40) last year and i want a new account mgr