CEO and Founder of TMGroup, a Vietnamese travel company with hospitality and aviation businesses under its belt, Tran Trong Kien’s success was born from humble beginnings as a medical student in Hanoi. Here, he tells Click. the lessons he’s learned along the way
Marco Lemmers is the CEO and Co-Founder of Conscious Hotels, a sustainable hotel group based in Amsterdam, Netherlands. He left a successful career in financial services to enter the unknown world of hospitality in the pursuit of a role with more passion and connection - here’s what he learned along the way
Ed Templeton and his wife Sofie set up Soul & Surf in Kerala in 2009 as an experiment, in reaction to their stressful lives in the UK. A decade on, they have three permanent locations and over 100 staff. Here, Ed reveals what he has learned since starting.
Eugene Staal, President of Penta Hotels, shares the biggest lessons he’s learnt since being in the industry and why he believes being kind trumps being right in business
Remarkable guest experiences are the foundation of the travel industry, something Booking.com’s Guest Review Award winners know well. Rehab Mabrouk, Guest Operations Manager at the Atana Hotel, Dubai, shares his tips for success