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According to our research, high-value travellers travel more often, spend more money and stay longer. Find out who they are and what you can do to ensure that they book your property

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An anniversary dinner, the little one’s first ‘solids’ meal, or a much-needed catch up between best friends – your dining room has the potential to host so many special holiday moments. So, let’s make this space the best it can be

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Content, in the context of Booking.com, is what guests use to make their booking decision. Chris Dell, who leads Booking.com’s Content Agency, explains how to optimise your property listing content

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Emma Atanasoska is a former Hotel Manager who has 10 years’ experience in the hospitality industry. The blogger shares her top tips to increase reservations, rankings and revenue

It’s usually only a couple of words, but your property’s name is important. Here are 7 tips for getting it right. Avoid abbreviations Abbreviations don’t mean much to potential...

Dormitories are great for catering to different types of travellers. Offering individual beds in a shared dormitory helps attract budget travellers. At the same time, offering...

The Guest Reviews tab in your extranet helps you understand what your guests liked about their stay and what they thought could be improved. In this tab, you’ll find all reviews...

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Click. has crowdsourced 25 of the best tips posted in Booking.com's Partner Forum by top-scoring properties - Guest Review Awards 2017 winners. Whether it's marketing yourself effectively or carving out your niche, we explore what it takes to consistently get incredible guest reviews

You can increase your visibility in search results and attract early bookers by loading rates and rooms availability well in advance. The more rooms or units you make available...

Have more control of your property by setting reservation restrictions. You can set multiple restrictions and conditions depending on the type of calendar you use – either list...

Setting up length of stay and advance reservation restrictions can give you more control over your bookings. They help make sure travellers can’t book a stay that’s shorter or...

To ensure your guests can see your available rooms or units on our platform, you’ll need to load a rate for each room or unit type. You can set these rates for your room or unit...

You can attract different types of guests, such as solo travellers, couples or groups, by setting up pricing per guest. This is a highly customisable pricing strategy that can be...

Increase your bookings from mobile devices by up to 30% by offering special Mobile Rates. Mobile Rates can also help you target millennials, who are more likely to book using...

If your property has been automatically closed due to an unpaid invoice, you can only reopen it by paying the full outstanding balance. Once you’ve done this, you’ll be able to...

Once an invoice is issued, we’ll debit your bank account 14 days later. Please note that Direct Debit processes take four to five days to complete. The invoice will appear as paid...

To ensure a smooth process with your first reservations you should make sure you have reviewed your payment and cancellation policies. You can let guests know what payment methods...

Booking.com works with a commission-based model, meaning that you pay us a set percentage on each reservation. Your property will pay commission on confirmed stays after the guest...

In this article, you’ll find answers to the most frequently asked questions about our payment procedures and products. Please note that not all payment solutions are available in...

To edit information about your property’s internet services or pets, follow the steps below: Log in to the extranet Go to the Property tab and click on Policies Under Other...

A Basic Deal is a promotion that offers full flexibility for you to adapt it to your pricing strategy and business needs. That means you can choose the discount amount, the stay...

Attract travellers from countries and regions you want to target by offering Country Rates. Use Country Rates as part of your pricing strategy to unlock domestic and international...

When guests choose to pay online, they can do so using their preferred payment method. If you receive your payouts via virtual credit card (VCC), then we load the received guest...

Room upselling, also known as a ‘paid upgrade’, means offering your confirmed guests the opportunity to upgrade their reservations. It’s a great way to increase your revenue with...

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Boost bookings during specific periods

Target mobile bookers and high-growth markets

Secure more revenue

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Fill your calendar in advance

A stable source of revenue

Lighten your workload

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Booking.com, Ctrip, Skyscanner, TripAdvisor and Visa join forces with the Duke of Sussex in first-of-its-kind industry-wide initiative dedicated to exploring and promoting solutions to make all travel more sustainable

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Solar panels, American Public Power Association

We go behind the scenes at Hotel Breeze to discover how innovative processes that reduce impact on the environment are powering the Amsterdam-based property

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Impacting both operational expenditure and environmental footprint, water management should be a top priority for hotels and accommodations. Click. explores some of the initiatives and innovations

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Where is responsible business heading and what can smaller properties learn from global chains? Click. talks to Inge Huijbrechts, Global Senior Vice President of Responsible Business at Radisson Hotel Group to learn more

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Plant-based diets have grown hugely in popularity, but many hoteliers are failing to keep up, costing them potential customers. Here’s how to appeal to this growing demographic

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The food waste problem is a global issue, and the hospitality sector is a huge contributor. But innovators around the world are fighting for change. Click. explores the digital and analogue solutions to reducing food waste in tourism

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