Everything you need to get the most out of Booking.com

Multiracial family with two children traveling to summer vacation by airplane

What you can explore on the Partner Hub

More ways to innovate your business

See the latest developments from Booking.com and hear from industry experts

Save

Holiday rentals have long been a key part of our business. Discover how we’re approaching growth for this segment while increasing partners’ revenue on our platform

Save

Preparing your bathroom ahead of welcoming guests is a must. Follow these pointers and you’ll soon be racking up top reviews.

Save

The premium booker market broadly splits between two groups – ‘high-quality’ bookers and ‘luxury’ bookers. In this article, we offer insights to help you attract the more practical, value-driven ‘high-quality’ group

Save

Account and login

Save

Feedback, technical support & contacting us

Save

Find answers in Partner Help

Get set up and begin exploring all of our tools, services and features

Your property page content

Your Rates & Availability

Guest Policies & Payments

Account and login

Get to know our services and features

Go to Partner Help

Browse by topic

Explore topics other partners found useful

Save

Cleanliness is currently top of mind for travellers, with customer mentions of “clean” and “safety” in questions to partners up by 61%. We explore how you can update your listing to meet guest concerns

Reading time: 2.5 minutes Highlights: The best guest experiences start even before reservations are made. Filling out your check-in services is a simple and free way to help your...

We will now offer our home-type accommodation partners a simple and intuitive way to capture demand from business travellers . What is this about? With the world gradually adapting...

You can now reassure prospective guests by including health, safety and hygiene measures in your listings. On Booking.com, all accommodation partners have the opportunity to inform...

The Travel Sustainable programme is how we’re making it easier for everyone to make more sustainable travel choices. As part of the programme, we offer educational resources and...

Save

A bad review of your property doesn’t have to be the end of a good day. Tackle negative reviews speedily, productively and gracefully with this straightforward, six-step process

You can use Weekly Rate Plans to make the most of the increased demand we’re seeing for longer stays. This also offers you the opportunity to expand your customer base to include...

The Early Booker and Last-Minute Deals are flexible promotions that help you attract more guests. Both deals give you the option to set discounts, guests stay dates and booking...

The Limited-time Deal – formerly known as the Deal of the Day – is a minimum 40% discount that gives you a ranking boost. You can offer it once every two weeks. This deal increases...

With travellers wanting the option of adapting their plans in case unforeseen circumstances prevent them from travelling, flexibility is crucial. A great way to stand out to these...

Ryokan properties have the option of adding multiple-meal packages in the extranet and attaching them directly to rate plans. These packages can contain pictures as well as details...

It’s important to know when your property is available to book (we use the word ‘bookable’) and when it isn’t. In your Pulse calendar, you can easily see when your property is...

As of the 21st November 2019, Booking.com does not allow payment and/or credit card fees to be charged on reservations received through our website and app. At Booking.com, we...

We automatically deduct your available credits, such as credit notes or refunds on double payments, from the latest commission invoice – or boleto – we issue. However, your initial...

Virtual credit cards (VCC) are temporary, digital Mastercards that we use to facilitate payments from your guests on our platform. They function like regular credit cards and give...

The descriptions on your Booking.com property page are automatically generated based on the info you provide, such as facilities, room amenities and location. If you want to...

Payments by Booking.com is a payment solution that enables us to facilitate all of your guests’ payments to you, and to pay them out via virtual credit card or bank transfer. This...

Payments by Booking.com is a solution that facilitates all guest payments for you according to your preferred policy. Depending on your property’s payment settings, you’ll receive...

This article will help you set up flexible children rates. If you want to set up standard children rates, read this article . Setting up children rates lets families see all of the...

Save

The trend for longer stays is continuing to gain momentum, with many summer travellers seeking out stays of seven nights or more. Here’s how partners can capitalise on the demand

Flash Deals are a type of promotion designed to encourage travellers to book discounted stays quickly and in the moment. They happen once every two weeks, on fixed days, for just...

Save

Given the ongoing uncertainty facing travellers, it’s unsurprising that flexibility remains imperative. How can partners balance this desire for flexible rates with securing revenue?

To help reduce the workload associated with payments, we’ve created a credit card validation and cancellation fee collection solution. It takes care of validating guests’ credit...

Guests who choose to pay for their booking at your property must provide their credit card details at the time of booking. These details need to be validated and the risk...

Save

The social and economic context of your business has a big impact on its success. That’s why engaging with stakeholders in your local community is an important part of any sustainability strategy, no matter what type of property you run.

Save

The accelerated warming of the planet – and the resulting impact on ecologies and economies – makes energy sources and efficiency the top sustainability priorities. But reducing energy consumption and switching your remaining power needs to renewable sources doesn’t just benefit the planet. It can also lower your operational costs.

Save

We examine the impact of Coronavirus on sustainability - and how it has unexpectedly increased awareness

Save

At Booking.com, we’re committed to making sustainable travel easier for everyone. This sustainability guide is the first step on our collaborative journey to change the travel industry.

Save

we need to start cutting water consumption today – and it’s going to take more than just asking guests to reuse towels. But the environmental and financial upsides are worth the investment.

Save

It’s now easier now than ever to run your property without plastic – and it’s never more important. This guide will show you how to protect both by reducing your plastic consumption.

Join the Partner Community

Find solutions, spark ideas and engage with other industry professionals in the Partner Community – it’s available in British English on a global level, as well as American English and Italian

43635

Partners

45448

Conversations

Connect and share ideas with partners worldwide

Visit the Partner Community

Pinterest’s Sydney Stanback on what travellers are searching for in 2023

Click. 2023: We make travel easier. Our partners make it unforgettable.

Everything you need to get the most out of Booking.com

5 insights from our Q2 earnings call to help you end summer on a high

What you can explore on the Partner Hub

Sign up for the Partner Hub Round Up emails

Get to know our services and features

Connect and share ideas with partners worldwide