How is Booking.com helping you get where you want to go? Watch the Click. 2022 sessions to find out.
Click. 2022 across the globe
In March and April, partners met in Amsterdam and Nashville to hear from senior Booking.com leadership and connect with our teams and each other. We ran hundreds of workshops at these events, as well as roundtables led by top experts on key topics shaping our joint future.
4
days
120+
speakers
175+
sessions
Here’s what you can watch
Where we’re going, together
What’s happening today
Capturing tomorrow’s traveler
Hear about all things marketing, sustainability, and building the Connected Trip. We also shared our new partner value proposition for our top accommodation partners, and dove into the world of payments and what we’re doing in this landscape.
We hosted panels and discussions on our efforts to bring travelers closer to our partners and how we’re improving partners’ experiences with their input, as well as dedicated sessions for all our partner groups, from chains to alternative accommodations.
Discover what travelers want using our latest research findings, hear about our plans to capture more travel demand than ever, and find out why it’s key to leverage the most downloaded OTA app in the world.
Where we’re going, together
What’s happening today
Hear about all things marketing, sustainability, and building the Connected Trip. We also shared our new partner value proposition for our top accommodation partners, and dove into the world of payments and what we’re doing in this landscape.
We hosted panels and discussions on our efforts to bring travelers closer to our partners and how we’re improving partners’ experiences with their input, as well as dedicated sessions for all our partner groups, from chains to alternative accommodations.
Capturing tomorrow’s traveler
Discover what travelers want using our latest research findings, hear about our plans to capture more travel demand than ever, and find out why it’s key to leverage the most downloaded OTA app in the world.
Where we’re going, together
Hear about all things marketing, sustainability, and building the Connected Trip. We also shared our new partner value proposition for our top accommodation partners, and dove into the world of payments and what we’re doing in this landscape.
What’s happening today
We hosted panels and discussions on our efforts to bring travelers closer to our partners and how we’re improving partners’ experiences with their input, as well as dedicated sessions for all our partner groups, from chains to alternative accommodations.
Capturing tomorrow’s traveler
Discover what travelers want using our latest research findings, hear about our plans to capture more travel demand than ever, and find out why it’s key to leverage the most downloaded OTA app in the world.
Where we’re going, together
Where are we going? Our vision for 2022 and beyond.
Speaker: Glenn Fogel – CEO
Where are you going? It’s a question we ask both customers and partners. Hear our own answer to the question, as well as our plans to get your business where you want it to go.
A new approach for our top accommodation partners
Speakers: James Waters – SVP Accommodations, Carmen Hui – Director – Commercial Strategy, Courtney Maywald – Director Marketing
We want to be your partner of choice. In fact, we’ve made that a company objective. Learn more about our ambition to offer greater value to our top partners.
Capturing more travel demand than ever before
Speakers: Arjan Dijk – SVP and CMO, Courtney Maywald – Director Marketing, John Lynch – Senior Director Marketing, Laura Kaye – Global Social Media Director
Dive into the world of demand generation. Explore the areas of marketing that are fundamental to driving demand to our platform: brand investments, our app, advertising, and social media.
The future of payments in travel
Speaker: Daniel Marovitz – SVP FinTech
FinTech is key to removing friction for both travelers and partners. So what is it? And what does the future of payments mean for you?
Enabling travelers to Travel Sustainable
Speakers: Danielle D'Silva – Head of Sustainability, Matthias Schmid – VP Car Rentals, James Waters – SVP Accommodations
Our Travel Sustainable program helps partners reach sustainability-minded travelers. Find out how and what we’re doing with our own Climate Action Plan.
Highlight on Inclusivity at a property
Speakers: Kenny Porpora – Co-founder, HospitableMe
We’ve accredited 10,000 accommodation partners as Proud Certified. Learn about the policies and products Kenny Propora, co-founder of HospitableMe, recommends putting in place to ensure inclusivity for brands and destinations.
What’s happening today
A dedicated session for Chains
Speakers: Olaf Belgraver – Commercial Director Partner Services, Flavio Leoni – Regional Director Managed Chains
Discover how properties can harness the power of Booking.com data to ensure visibility and strong growth in 2022.
A dedicated session for Vacation Rentals
Speakers: Eric Bergaglia – Global Head of Accommodations Segments, Inas Abdella – Director of Product
From speeding up onboarding to helping partners earn more, see our 2022 vision for Vacation Rentals take shape.
Genius and its place in the loyalty landscape
Speakers: James Waters – SVP Accommodations, Hein van Thiel – Group Product Marketing Manager, Amy Leavenworth – Director of Product, Carlo Olejniczak – VP & MD EMEA
Learn what we’ve been doing to transform Genius into a full-fledged marketing engine that brings incremental growth to our partners.
Safety, security, and fraud prevention
Speakers: Spencer Mott – Chief Security Officer, Ben Carrall – Senior Director Group Security, Safety & Resilience, Neda Niazian – Director Group Trust & Safety
See how we’re building a safe and secure marketplace for both guests and partners, with business integrity at its core.
A regional deep dive with accommodation MDs
Speakers: Laura Houldsworth – VP & Managing Director APAC, Carlo Olejniczak – VP & Managing Director EMEA
What opportunities and obstacles do we see in EMEA and APAC? Hear why we’re optimistic and how you can take advantage of increasing demand.
Improving the partner experience
Speakers: Courtney Maywald – Director Marketing, Tom Mullender – Partner Experience Manager
Hear how we’re listening to—and acting on—your feedback to provide you a positive partnership with us.
Stand out for more incrementality
Speakers: Hielke van Trommel – Director of Product Marketing, Matina Keramida – Group Product Marketing Manager, Sam Bailey – Principal Data Scientist
Explore how our solutions can be combined to help you stand out on our platform and drive incremental bookings to your property.
Capturing tomorrow’s traveler
Building the Connected Trip
Speakers: Rob Ransom – VP Strategy & Corporate Development, Matthias Schmid – SVP Trips (Interim) & VP Cars, Molly Stevens – Director of Research
Join our leadership panel as we share the strategy behind the Connected Trip and how it supports our broader mission.
What travelers want: the data
Speakers: Molly Stevens – Director of Research, Serdar Akin – Senior Director Product
Discover the latest traveler insights, from concerns about flexibility and cancellations to the importance of special experiences.
2022’s hottest destination: the app store
Speakers: Arjan Dijk – SVP & CMO, Thijs van As – Director of Product - Mobile, Jeremy Cornuau – Director Global Distribution Partnerships, Zhujing Dai – Sr. Marketing Specialist App
The pandemic has significantly accelerated the role that apps play in all our lives. Discover what that means for our industry.
The robot matchmaker
Speakers: David Konopnicki – Senior Director Machine Learning & AI, Dennis Bohle – Fellow Scientist in Machine Learning, Noa Barbiro – Group Product Manager Machine Learning
Learn how we’re using machine learning and artificial intelligence to match demand with resources and to optimize conversion.
Can the sexiest man alive bring in more demand?
Speakers: Arjan Dijk – SVP & CMO, Kelly Lee – Senior Manager, Media Planning
Idris Elba shone in our Super Bowl ad spot. So what does marketing look like for the rest of the year?
