Booking.com updates and announcements
Comment on company news, product changes, and other updates.

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Thank you for your contributions in the Partner Community!
Dear everyone, During the first half of 2023, I’ve seen many of you making invaluable contributions in this Community. I’d like to tag some of you to express gratitude from myself and my colleagues as

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Payouts update from Community Manager
Dear everyone, Thank you again for your patience during our finance platform maintenance period, which is now nearly complete. During this time I’ve continuously read your thoughts. I recognise that

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Thank you for making this Community what it is today
Hi everyone, Having finished the preparations for the Northern Hemisphere summer season, we’ve had time to reflect on what matters most to us as a Community team. It’s you! Since 2017 we’ve built our

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How our partnership with Major League Baseball can help you
Hi everyone, We are delighted to announce that we’re now the official online travel partner of Major League Baseball . Through this partnership, we aim to provide more visibility for your property

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That’s a wrap for Summer 2022!
This summer has been one to remember. From reuniting families far and wide to making long-awaited holidays come true, thank you for everything you did towards making this past season truly memorable

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How to change your property’s name
Hi everyone, By choosing your property name carefully, it will avoid confusion for guests, make it easy to find when using search and ensure it isn’t rejected on our platform. These steps and best

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Using our room differentiation tool to increase customer satisfaction and profits
Hi everyone! Our new room differentiation tool analyzes what guests really value in a room and are willing to pay more to get. According to our research, guests often can’t tell the difference between

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How to use length of stay data to increase your bookings
Hello everyone, The Extranet homepage data tab gives you insights into the search patterns of travelers in your location. For example, if you see that most travelers are searching for a one-night stay

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What’s the process for guest reviews?
Hello! We know that guest reviews are a particularly important topic to you. To try and help you navigate this process, we’ve highlighted some of the key points in how they work. All guests who stay

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What’s the point of a cancellation policy?
Hello everyone, If you’ve been experiencing a high volume of cancellations or no-shows, you should consider setting up or reviewing your cancellation policies. What’s the aim of a cancellation policy