why are my properties being reviewed for quality?
I have two properties listed on Booking.com, *** and *** which have received a very high ratings and very high reviews from almost all of my guests. I have always done my best to give an excellent service to my guests at the lowest rates possible. Therefore I cannot understand why both my properties are being reviewed for quality and being blocked for 10 days. Moreover, my payouts are being withheld however I still have to honour bookings which have already been received. Does this mean that I am not going to be paid for the services that I have already and that I am still giving to my guests? Please help as I am really concerned about this. The emails received today entitled "Location verification required" do not actually specify what I must do in order to verify the location. Looking forward to hearing from you please.