Hospitality and guests

Hello I have been looking for a phone number for 30 minutes. Therefor I can only text you. Our clients arrived but they have a problem. Apparently there are mice, and even if we fix it they do not

The guest need to cancel the reservation, and he ask me to accept the refund without fees , but he now canceled the reservation and he take fees by all the amount that he paid , he is asking me to

All the prepaid reservations are short in total price because there is an increase in occupancy tax long back and we also submitted the paper work too and we being telling this since past 2 months

We have had lots of guest reviews which average higher than the actual review score posted? Last customer left 5x10’s and 1x7.5. This averages 9.6 and yet the score was published as 8? Is this an

I have a Booking that has not paid. And I will Bn not give them access to the house tonight. How do I get this cancelled so that my calender opened up?

I have a guest arriving today. He has not provided a phone number (it should be mandatory information). He is not responding to messages. It's a rural property and I can't get in touch with him to

As far as I'm new to booking.com as a partner which are the mos important issues dealing with the guests ? As a client Im satistfied with this app. I believe all the things will be clear to me for

we are new to booking.com and need to know how we can increase the star ratings

i need to openmy hostel for extra guest

booking number 4124957762 would like to cancel, we have agreed to do so with no additional fees could you possess the cancellation so i can do so in our system