Hospitality and guests
Discuss guest reviews, dealing with cancellations, and everything else guest-related.
c
1
Fake guest review
Someone put a bad review on my account
b
1
How can i get a consultant to call me back
I have made payments but its not reflecting on our account. Can you please tell me how I can get IN contact with a consultant.
m
1
usa visitors to wrexham fc
hi, i want to attract more visitors
m
1
wrong bookings but they still send me invoices
hello I can say that i am fairly still new to this (booking.com). kindly i need assistance. there seems to be a problem with my account because i don't receive guest but on the extranet its showing
m
1
Guest check-out early
Hi, our guests booked an apartment for 10 days but left several days earlier due to a change of plans. What should we do in this situation? Should we request to cancel the reservation? or should the
r
1
Zero Balance on CC
Hello, I am attempting to take the deposit for a mutual reservation of ours but the card has a zero balance and we have not taken the deposit yet. Can you please assit me?
s
1
Please call me
Please call me i am having a problem with a guest.
小
1
change reservation
111
r
1
pet policy by request - how?
Hi! Our motel has two designated rooms that are pet-friendly. There is no way for this to show up in our room types on booking.com. We currently have our pet policy set to "upon request" but how do
c
1
cancelling a reservation
n/a