in addition to MATEUS HOTEL im operating another hotel in jounieh called Doll's hotel

Dear booking.com partner ,

Good day,

This is Ramy Laham owner of Mateus hotel Ghazir Lebanon and we have been doing business with you since 2019 till today. (ACCOUNT NUMBER 316221).

I am contacting you looking for  your kind support in a problem I am facing.

in addition to Mateus hotel, I'm now operating another hotel in jounieh-Lebanon called Doll's hotel.

this hotel was previously open under the name of Voodoo doll's but was shut down a few years back (and it had an account with booking.com) and from January 2023 I took over this hotel under the name of Doll's and I starting operating it.

I have all the proofs and documents that can be shared with you regarding this.

Unfortunately  we have been trying to activate an account in booking.com for Doll's hotel since January 2023 but we are not receiving any feedback and there's no progress .

I am hoping to receive a positive feedback from your side and to  inform me what needs to be done to activate the hotel's account on your website so that we can conduct business together.

looking forward to your positive feedback.


Rami Laham