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how do you charge the clients and pay the property owner?

Hello i was wondering if you charge the clients and after you transfer me the money that its meant for me or if i charge the client when they arrive? please let me know, thanks


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Evana - Commun… 1 year ago

Hi Xavier,

It depends on how your listing is set up and how the customer chose to pay. To get the right help for your specific property please reach out to your local partner services team. 

Booking.com published a list of publicly available support numbers per country on the page I have linked to below, so if for any reason you can't access the extranet or don't have access to the Inbox tab, you will find a list of public support number numbers listed here on the Partner Hub. - https://partner.booking.com/en-gb/help/support-contact/contact/where-you-can-reach-us