Hello, I am Albani, owner of the Apartment
I had a problem with a client
his name is *** *** (***)
he booked for 8 nights (306 €), commission 36.72 €
he told me to use the transport from the Airport to the Apartment. And he did not come.
His flight was with the firm "Turkish Airlane", I called this company to ask if anything happened. But the company replied that the client "Talal Elrhhal" arrived in Pristina at 19:55, while I waited for the client until 22:00 at the airport, my calls were never answered. And now I want to report to this client and I want the booking payment to be made by the end of the month.
I have 3 apartments that I work with booking.com
1. Prishtina View Apartment (***)
2. Apartment Center (***)
3. Apartment Center (***)
If you do not respond to my payment 306 € - 36.72 € (fee) = 269.28 €.
I will retrieve my apartments from Booking.com and switch to other platforms
Thank you
Alban Gashi
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
*** public main lines via Where you can reach us