Confirmation of my property location

Hi, location of my property is still not confirmed.  Please send your letter to my current physical address since I do not stay where I rent my property and therefore I have received the letter you sent in order to confirm property allocation.  My physical address is 21 Elizabeth Drive, Hilton, Pietermaritzburg, 3245 or email it to where you send invoices which is Zaneleb.biyela@gmail.com.


Thank you

Profile picture for user toniya.baycheva t
Toniya - Commu… 11 months ago

Hi @Zanele Biyela,

Welcome to the US Community!

The verification letter must be sent to the property address. If you are not able to receive this letter with the unique code, our local support team can help you with alternative verification method. Please send us a message via your extranet Inbox -> Booking.com messages. If there is no "compose new message" directly there, then click on See Contact Options -> select a relevant topic eg. Account -> select a relevant subtopic eg. Other -> then click see all contact options -> Message -> write your message.

You can also find all relevant information about our location verification procedure in this article.

Best regards,