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CHARGES FOR COMMISSION ON BOOKINGS THAT WE DECLINED AND CANCELLED--STATEMENT 10942607

I PUT IN A DISPUTES AGAINST RESERVATION NUMBERS WHEN WE RECEIVED OUR STATEMENT 10942607

 

4040286178--CANCELLED AND DECLINED TO GUEST

4082105507--CANCELLED AND DECLINED TO GUEST

4090870130--CANCELLED AND DECLINED TO GUEST

4115972496--CANCELLED AND DECLINED TO GUEST

4172003269--CANCELLED AND DECLINED TO GUEST

4228955450--CANCELLED AND DECLINED TO GUEST

4267694463--CANCELLED AND DECLINED TO GUEST

4017579026--CANCELLED AND DECLINED TO GUEST

4026279177--CANCELLED AND DECLINED TO GUEST

4286083632--CANCELLED AND DECLINED TO GUEST

4262008626--CANCELLED AND DECLINED TO GUEST

 

 NONE OF THE ABOVE STAYED WITH US AS WE WERE FULLY BOOKED AND GUESTS WERE NOTIFIED AND CANCELLED ON SYSTEM;

 

I HAVE NOT HEARD ANYTHING BACK AND I WOULD LIKE TO KNOW WHY YOU CONFIRM BOOKINGS AND CHARGE COMMISSION FOR MORE ROOMS THAN WHAT WE HAVE ON OUR PROERTY, IT IS UNACCEPTABLE.

 

I HAVE ADDED THE COMMISSION WE ARE DUE TO YOU FOR GUESTS THAT STAYED WITH US BOOKED THROUGH BOOKINGS.COM ..

 

YOUR TOTAL WAS R4284.04

MY CALCULATIONS ARE R1222.16 WHICH WE WILL PAY TO YOU.

PLEASE RECTIFY YOUR ERROR URGENTLY AS A MATTER OF HIGH PRIORITY...

 

MANAGER

AN EXCLUSIVE GUEST HOUSE too.

NELSPRUIT

SOUTH AFRICA