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finance invoices

Hi

I have asked Booking .com why they make it sooooo difficult for owners to pay their invoices.

I tried setting up the Bank Of America form to pay but they are asking for a phone number and a Name for the account ( NOT B.COM)!

I have a debit card from the same n=bank but cannot get anyone from the finance department to call me!!

It has been a very frustrating 2 months of emails from me and no answers!

I would like to pay my invoices.

WHy dont they have an icon that one can press and pay as in the past?

I fing d this website makes EVERYTHING difficult and eventually they change after a few years.