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Outstanding payment

booking.com id no 8358393 Outstanding amount paid on 17th nov 22 but it shows unpaid i have mail many times with payment receipt no reply from booking.com kindly confirm reopen my booking reservation 


Profile picture for user toniya.baycheva t
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Toniya - Commu… 1 year ago

Hi @BNR babu naidu residency

Thank you for paying your outstanding amount!

Please note that it usually takes some time for the payment to be reflected in our system.

You can send us a a proof of payment as a message via your extranet Inbox. Select the topic Finance (invoices and commission) and the subtopic Payment confirmation and attach the proof as a file. A member of our Credit Control team will get back to you with information on your payment.

For detailed information, please read this article.

I hope this helps.

Best regards,

Toniya

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Jenna Amedee 1 year ago

Hi Booking,

Please can someone confirm whether you've received payment for INVOICE 1584216619 and ACCOMMODATION NUMBER 9002289 which was paid on Dec 12th but it is still showing as outstanding.  I've tried calling and messaged several times but no one ever gets back to me, just an automated messages.  

Regards,

Profile picture for user toniya.baycheva t
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Toniya - Commu… 1 year ago

Hi @Jenna Amedee,

Here in the Community we help with general questions only. Please be patient and wait for our Credit Control team to get back to you. It usually takes some time for the payment to be reflected in our system.

Thank you for your understanding!

Toniya