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recieving my payment

I have two issue>  i had a no show for a booking but i never got paid for but i made a commission payment.  

 

I have been trying to input my banking information for payment<  I have not been able to set it up.  

the finance tab does not have a banking information tab on my side..  I had a booking last week 

and I wont get paid hmm crazy>  

how can this be resolved> I have since then changed to cash only.  I still have two payments I have not receive