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1

So called outstanding bill

Hi,

Please cancel the bill on my account because i am not owing your company. I called customer service to help me rectify this and they told me that the bill will be canceled because the guest did not show up or make any payment. Your customer service misguided me during the time I click no show and did not explain things properly which resulted to the billing. Since booking.com has refused to handle guest fee processing, I will have to remove my property because I have not received any real guest from this site and typing this is a waste of my time. Thanks