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ZP deduction on payout

I received a deduction listed as Type "ZP"  with a reference number listed . It was for quite a large amount and I dont understand what this is for ?


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Matthew Bloch 9 months ago

On my account, this happened when booking.com seem to have corrected for a "non-existent" booking or possibly a duplicate payout for the same booking.

I got one payout statement with zero reservations listed, but a positive total that was paid out.

On the next payout statement, the same total was listed under a a "ZP" line as a negative adjustment. It referenced a non-existent reservation number, as far as I could tell.

On my accounts I could reconcile the extra payment and the correction, so it seemed like a mistaken payment of some sort. But it's not entirely clear.