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About reservation

Hi)) yesterdy i am received a booking for my home stay villa (New coral garden weligama,Sri lanka / booking number-2333769556)and iwas felt it is a fake one..So i send a message to cancel reservation..

But still no anser to my request and vecause of that dates of my place is full with his booking..cab you assist me to cancel his booking


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Terrence - Com… 1 year ago

Hello,

Thank you for your message.

We want to make sure we give you the right support for your situation. 

Please contact our support teams directly by sending us a message via your Inbox tab of the extranet or tap More on the Pulse app. We’ll do our best to get back to you within 24 hours, but sometimes it might take us a little longer. You can help us answer your question more quickly by choosing the right topic and subtopic for your message.

You can also call us. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages. We don’t publish these phone numbers here because we only offer this service to current partners.

All the Best,

Terrence