Availabilty of property

Hi everyone!

Im having an issue with the status of my property, on the Pulse app the status is available for bookings, but if i made a search over the available dates, the result is that the property is fully booked. I've tried to close and re open the status of the rooms, but it continues in the same way.

Does anyone has any idea whats hapening?

Thank you for your time and eventually an answer!

BrookAve 2 years ago





contact partner support via the 3 methods below.


PS: your partner profile is missing the listing URL .

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox