booking ID#3399989777

Hi, I need to refund to booking ID#3399989777 we didn't charge your virtual CC due to service recovery

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Clara - Commun… 1 year ago


Thank you for reaching out! Here is more information about our virtual credit cards and how to handle refund situations. 

Refunding virtual credit cards (VCCs)

If you still have questions, you can reach out to our customer service team via the Extranet Inbox and Booking.com Messages. Use the 'See Contact Options' button on the right hand side of the page to send a message to the relevant team.