Can you cancel a reservation please?

We need to cancel a reservation and we need you to relocate them (we will pay for any additional cost). This was supposed to be a check-in NOW. 

I am trying to get someone on the line but it seems super busy.

#urgent #cancellation #relocation

Sandrine Micallef
2 years ago

Hello Anna, I am very sorry to hear that the line is busy but this is unfortunately the procedure in case of reservations relocations. It might be faster for you to relocate the other reservation, and keep our mutual customer. I do hope this helps, hope you will resolve this very quickly.