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Cancelation

Hello,

 

I have issues regarding to the cancelations. For instance I had booking last Friday, but I was trying to call booking support to cancel this booking, because guest does not reply to ur messages and telephone number is fake. <Booking cannot cancel these booking and we mark them as no show, but weekend has passed and we lose time and money. We have isssues with guests from Turkey and UAE, Oman, Saudi Arabia and similar (Middle East).

 

What to do???

Pleas help!!!