Cancelled reservation no. 3084205359
Why is it this guest cancels the day before their check in and they have absolutely no cancellation fee! They should not receive a refund of their payment if they cancel so soon! How do I change that on my Extranet? Also, your emails tells me her payment will be deducted from my bank account! How can it be deducted, if I haven’t received any payment??? I haven’t even received payment from my last booking!