b
1

CHANGED PROPERTY STATUS TO OPEN/BOOKABLE

ATTN: Customer Service

I have lost (9) Booking Request from March to May for approx US$6,500 due to PRE-PAYMENT RESTRICTIONS.

Currently, I have a pending Booking Requests from Dec. 2022 to Sept. 2023 for 101 nts in the amount of approx

US$11,000.

Please check your 2019 records showing Booking.com payments to my Wells Fargo accounts from Booking.com.

I would appreciate if you could change the property STATUS listings # 5576901 & 8280604 to "OPEN/BOOKABLE." so the Pre-Payment Restrictions will be removed in my Payment Platform.

(NOTE: I am not a new owner.  I re-opened the same property that was temporaril closed in 2020 due to COVID & passing of my husband,)

Looking forward to your kind consideration & understanding.

Sincerely,

Brenda Cockburn

LHVC VIP Member #42179