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Changing the number of bedrooms
I've changed the house to have an extra bedroom. I can change the name of the listing to a different number of bedrooms but on the Property layout page I can't change the number of bedrooms as it says I've selected a name with a predefined number of bedrooms.
so it tells me to change the name on the property layout page. It says I can't change the name until all upcoming bookings have been completed. There won't be a point where there are no upcoming bookings so am I just stuck with the wrong number of bedrooms?
Thanks
Hi Callum, did you ever find a solution for this? Somewhere on my listing an extra bedroom somehow slipped in and I can't change it either till the bookings (now already booked months in advance are done)
Please let me know how you changed it or if you did manage to change it.
Hi Natalie, no I didn't find a solution. It seems you have to wait for all the bookings to be done. But once you're up and running there is never a point when you have no future bookings. Seems silly that you have no choice but to leave it and confuse guests.
Just for the record, I did get this sorted out eventually. Using the message service did not bear any fruit so I decided to give them a call directly and talk to a human. I explained the situation and they started assisting me immediately. It took about 2 weeks all around but it is displaying the correct info now and we can go ahead and take bookings knowing we have accurate info on our listing.
Hello i am having the same issue , how could you contact them , i am struggling with that . Thank you
Thanks for letting me know. I'll give them a call