At Click. 2023 Miami, Sydney Stanback, a Senior Manager on...
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Client left without paying whole amount
When this happens, there are a couple of things we can do. You can reach out to the guest directly to settle payment, which would be the first step.
You can also reach out to your local support team via the inbox tab, to discuss how to prevent this in the future. Depending on how you are set up to take payment, we can try to make recommendations to minimize this happening again.