hi, I'm new to bookings.com and was shocked with my first booking I see I was getting charged 285 on a 995 booking how do I control this I'm not sure what to do to counter act this  I can just raise my pricing I'm not paying for someone to stay at my place this bookings.com seams more guest oriented than host I can't even find a phone number for them thinking about unlisten my property   honestly any tips are greatly appreciated 

Profile picture for user Terrence Cooper t
Terrence - Com… 1 year ago

Hello John,

Thank you for your message. 

We want to make sure we give you the right support for your situation. 

Please contact our support teams directly by sending us a message via your Inbox tab of the extranet or tap More on the Pulse app. We’ll do our best to get back to you within 24 hours, but sometimes it might take us a little longer. You can help us answer your question more quickly by choosing the right topic and subtopic for your message.

You can also call us. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages. We don’t publish these phone numbers here because we only offer this service to current partners.

All the Best,