You can contact us directly via two methods to discuss being removed from our Genius Program.
To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages. We don’t publish these phone numbers here because we only offer this service to current partners.
You can also send us a message. To do this, click on Inbox in the extranet or tap More on the Pulse app. We’ll do our best to get back to you within 24 hours, but sometimes it might take us a little longer. You can help us answer your question more quickly by choosing the right topic and subtopic for your message.
Hi, My property is under review for more than 10 days. I just wanted to follow up on this? My bookings are closed as well. I’ve recently listed ny property and
Hi Vanessa,
You can contact us directly via two methods to discuss being removed from our Genius Program.
To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages. We don’t publish these phone numbers here because we only offer this service to current partners.
You can also send us a message. To do this, click on Inbox in the extranet or tap More on the Pulse app. We’ll do our best to get back to you within 24 hours, but sometimes it might take us a little longer. You can help us answer your question more quickly by choosing the right topic and subtopic for your message.
I hope this helps.
All the Best,
Amanda