Profile picture for user 37091.hotel.bestwestern.com b
1

Guest reservation never came thru.

The reservation is on the web site, but never made it to our PMS.  I need to cancel it as we have no availability.

 

Check-in

Fri, Sept 3, 2021

Check-out

Sun, Sept 5, 2021

Length of stay:

2 nights

Total guests:

2 adults, 2 children (6 and 8 years old)

Total units

1

Total price

US$342.90

Guest name:

***

 United States of America

***

Preferred language

English (US)

Channel:

Booking.com

IATA/TIDS code:

***

Booking number:

***

Commissionable amount:

US$300

Received

Wed, Sept 1, 2021

Commission:

US$45

Notepad (internal only)

Add your note here

Approximate arrival time

Between 4:00 PM and 5:00 PM


b
11
BrookAve 2 years ago

 

 

 

 



You also can contact partner support via 3 methods below



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


 

Simply report to BdC Partner Support, see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC Partner Support 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom, See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

Method 3:  *** public main lines via Where you can reach us

 

 


how to contact partner support via private assigned number in inbox