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How to correct stars

Hello, how can i correct the stars of my hotel. In booking we have 2 stars but its a 4 stars hotel


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Toniya - Commu… 11 months ago

Hello @Hector Lau,

Welcome to the US Community!

Our partner support team can help you correct the stars of your hotel. Please send us a message via the "Inbox" tab in your extranet account, select "Booking.com Messages" -> "Compose a new message", choose the topic, write your message and send it to us. 

In the meantime, I suggest you to read this article about quality ratings.

I hope this helps.

Best regards,

Toniya