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i already made payment to Invoice but still showing pending ??

i already made payment to Invoice but still showing pending ??


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B.
Terrence - Com… 1 year ago

Hello Kapil,

Thank you for your message.

Have you tried reaching out to our Credit Control team by following these steps?:

  1. Within the Finance tab on the Extranet, click Financial Overview and select the contact our Finance Department option below Payment Info.
  2. On the right hand side select See contact options Invoices and commission → Disputing invoices → See all contact options and then send the details of your issue in the message box. A member of our Credit Control team will get back to you as quickly as possible.

I hope this helps.

All the Best,

Terrence