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My property name

Hello! 

I want to ask about changing my propery name. Is it possbile to change it to Backyard Novi Sad?

 

Also one more question:
I opened the dates in Extranet, but on the website still write: this property has no availability on our site.... 


Profile picture for user d.nohutlu d
B.
Didem - Commun… 1 year ago

 

Hi @Ena Stefanovic ,

 

Would you like to follow the steps mentioned here in this recent post to change your property name? 

 

This article will help you to add your rates and availability. If you need further help, please feel free to let me know here again. I'm happy to help you as much as I can. 

 

Otherwise, sending a message via your extranet inbox to our support team is also an option to have this checked thoroughly.

 

Have a wonderful day ahead!

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Ena Stefanovic 1 year ago

Hi, 

 

regarding my availibility, it is not helping. 
I opened the dates, added rates and availibility, but on the website it is not opened and not possible to make a reservation! 

Please help! 

Profile picture for user d.nohutlu d
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Didem - Commun… 1 year ago

 

Hi @Ena Stefanovic ,

 

I'm so sorry your property doesn't look open bookable on our site yet!

 

I believe this requires a detailed investigation of your property by our support team so that we don't miss anything. 

 

Would you be so kind to contact our team by calling them?

 

In the meantime, I want to consult with my colleagues here, as well.

 

@Olga ZamanovaAngkana KaewnokJarred EcclesIvana Breig, do you maybe have additional insights on how Ena can solve this?