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Payout for july not recieved

Hi, I am wondering what is happening with my payout for the month of July? I send two messages at Booking.com (16th od August and few days later) - they are both still unanswered , called Booking.com three times already, but still have no answer why I haven't recieved my payout (I have recieved July invoice, but not recieved July payout statement and July payout summary). Thanks for the answer! Regards! Anja


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Toniya - Commu… 1 year ago

Dear Anja Benedik,

Thank you for reaching out here in the US Community!

For payment related questions, please send us a message via your extranet Inbox. Select the topic Receiving my payouts and the subtopic When will I receive my payout?. A member of our Credit Control team will get back to you with information on your payout issue.

Please note that it might take some time until you get a reply from the payments team.

For more information I also advise you to read this article.

I hope this is helpful.

Best regards,

Toniya