Property Location Verification

There is nowhere for me to fill in my property location code on my extranet. on my home page it just says I am ready to go live and booking.com will email me when they have my account ready. its been like that for 2 weeks. i received a code through the post  but there is nowhere to fill in the verification code on the extranet. Very frustrating. Tries to ring them , email them 

Phone lines not working, not correctly reverting on text messages

Any help is appreciated