I am the owner of the house. My name is Melike Şevval Erdogan. The person named gleb karapish reserved my house between 6 ofak 6 march 2023, but I previously wrote that men are not accepted in the explanations section. so I told this person to withdraw his reservation, but I can't reach him. can you please help with this?

Profile picture for user Terrence Cooper t
Terrence - Com… 1 year ago

Hello Melike,

Thank you for your message. 

If you can’t get in touch with a guest, let our Customer Service Team know and we’ll help you resolve any issues.

To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages. We don’t publish these phone numbers here because we only offer this service to current partners.

All the Best,