We have a new reservation (first one), our payout bank info is setup. When I go to the reservation it says, I am unable to view customer credit card details. It has a drop down under it that says guest has not paid. 

just need some clarification. 

Profile picture for user d.nohutlu d
Didem - Commun… 1 year ago


Hi Imran,


Thank you for asking!


Daniel, do you maybe know why this might be happening? Or is it better for Imran to contact our support team to have this investigated in detail? 


Thank you so much in advance!