reservations with no payment required/cancellations

Hi, most of the reservations I get end up being cancelled. Guest is not required to make a payment at time of reservation, my calendar gets blocked for weeks, and the guest ends up not showing up.

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Toniya - Commu… 1 year ago

Dear Joscelyne Veneruso,

Thank you for reaching out here in the Community!

If you want to receive payment before the guests check in at your property, you can set up a prepayment deposit by following the steps in this article.

I hope it is clear to you.

Best regards,