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Hi all.

I'm very frustrated when guests give me low score for Facilities (7.5 usually)

And here what we offer , so where I'm wrong, as I think is quite a lot of facilities for a family running BnB?

HERE what we offer to our guest as facilities list:

Room Service Free Wi-Fi Streaming services Laundry & Ironing Rooftop lounge area BBQ Snack bar Swimming Pool  Sunbeds Console games Boarding Games Jumping fitness / trampoline Bicycles   So what do you think have offer more to , to get 10 score?