Smart Flex

I would like to opt out of smart flex as it's causing me headaches with cancellations. Could you please inform me how to opt out with my properties? I have been through the smart flex in Opportunities but there does not appear to be an opt out? 

Profile picture for user d.nohutlu d
Didem - Commun… 1 year ago


Hi @Deborah Pinches ,


We understand that this programme may not be the right fit for some of our partners. If you don’t want to be part of the Smart Flex Reservations programme, follow the below steps:


  1. Log in to the extranet
  2. Click Opportunities
  3. Click Smart Flex Reservations programme
  4. Click Leave this programme and fill in the short survey


If you’d like to rejoin the programme in the future, you can follow the same process to opt back in.


Take good care and have a wonderful day ahead!