technical issue while trying to accept a booking

hi i am experience a technical wrror while i try to accept a booking ,when i press accept , something went wrong page pops up , this is been for more than 25 h and i am about to lose a booking request🙄🙄🙄and there is no call center support number to call or help , very tedious reaching out to aomeone unlike vrbo or airbnb🙄, or is the booking a scam and tats t it throws the errror ? i dont understand . can anyone provide some advice on this