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Upcoming bookings for Absolute beach front Bliss @Newell Beach Qld

We currently have bookings at our property called Absolute Beach Front Bliss 5 Marine parade Newell. iD 2790760. I am just wondering how this works now. Guarentee Type Virtual Credit Card. I used to charge the guest before or on the day they arrived. So now we can only charge the card when the guest leaves is this correct. So we cannot take pay,ent now. I have guests under the name Dunn at the property. But I cannot take the funds until 24/7/2022 after the guest has left.? Please clarify.

Or do you take the funds and send them to me..?

please help we are in Greece at the moment and we normally put the CC to siteminder in Australia.

thanks Annie