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Accidentally Mak as "No Show"

Good Day!           This is  Jennifer Ne****,  Frome NORTH TOURIST INN BACOLOD  DEPARTMENT. I would like to ask for an  assistance if it is possible to retrieve the reservation under the name  JU*** AND B**** J****.  For OCTOBER 25-26, 2021 with Booking Number 375**** & 307****. Because i accidentally Mark the reservation as " No Show". Hoping for an  immediate response, Thank you.           Sincerely   Jennifer N****  Front Office Department  

Sandrine Micallef

Dear Jennifer, 

THank you for contacting us for the no show marked by mistake. This message should be sent from your Extranet inbox, directly to the customer service please. Could you please simply copy-paste it and resend it through the extranet ? We can unfortunately not handle reservations here, hope you understand.

Have a great day