Tools and account
Share advice or give feedback on our official tools, platform, or app.
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1
How change details about the environment?
I want to add new places of interest in my description. When I try, I get error message. How do I do that?
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1
Removing 2FA so Repuation.com can post replys to review comments
Hi we use Repuation.com to collate all of our guest reviews and respond to them. Currently we are unable to respond to booking.com reviews due to 2FA according to Repuation.com. I need assistance in
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1
I can't enter to pulse program
Hello, I've changed the pasword at booking extranet and at the sign in to pulse the program requer a verifcation code. I choose the code via sms but I didn't receive any verification code. Could you
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1
Unable to set up account.
Created extranet account. But after closing for the night, I get an error message whenever I try to continue. My listing states an “unexpected error occurred.” it also states it looks like the link to
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1
new listing to existing account
I trying in vain to add a new bought property to my account but impossible. please advice.
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1
Message box issue
We had an issue with the message box that we can not reply the guest message. Please get back to us as soon as possible. Best Regards, Tanat T. Guest Service Team
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1
guest message
Hi, Unfortunately, when we reply to guest messages, the message does not go to the guest side. please assistance to us about this situation
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1
How is calculation formula of performance score ? :(
Policy of Booking. com below : "You can join the Preferred Partner Programme if you meet all of the following criteria: Performance score – a combination of your expected annual bookings and traveller
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1
Monthly Financial Closure
Please put us through in contact with the financial department as we need to clarify some issues before sending the payment of your commissions for : ID 1684577 460854 Please contact me at
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1
Cancelling my Booking.com as my house keeps gettin bookings that is totally incorrect as i DO NOT LEASE MY PEOPERTY as i live in it so Help as this is totally incorrect thst i am receiving bookinds
I am very frustrated and can not remove my information from Booking.Booking.com HELP