My property was suspended suddenly

Hi , my property was closed suddenly with the reason :

  • you have attempted to avoid paying commission [7.4 (ii)]  , I am trying to contact my account manager but he is not reachable .
  • How to reopen my property on booking .com ?
  • we are always paying commission on time 
  • there are a lot of fake bookings in my property and they all canceled or no show 
  • I do not understand  this policy to close the hotel on booking. com without time to investigate and giving time to avoid any problems 
  • Please can some one explain me what we have to do now