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Banning a unruly Guest.

    I know how to Ban an unruly guest, but I would like to know what actually happens on their end. Do they get a notice? What happens when they try to book again? 

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BrookAve 1 month ago


using the Report Guest on their details page, then fill it out and at bottom tick box for block future bookings.


thats it nothing else to do, they wont know and i think it just doesnt so the property in the search results or directly  link, just wont load it.






You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox