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cancelling a reservation

The apartment I rent was flooded.  I need to cancel a reservation for this weekend.  How do I get in touch with booking.com?


1
Michelle Lessing

It says to get in touch with customer service within 48 hours of reservation.  There is no way to get in touch with them.  Why does it have to be so hard?

1
Lin Mount

It's not easy as I always seem to go round in circles but if you go to your inbox there are options to contact on right hand side.  I get a list of topics, choose your topic and at the bottom of another list it asks if you still need help.  Click on this and you get a message or call option.  Good luck!