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cleaning fee

how do I get Booking.com to collect the cleaning fee?


B.
Amy Hope

Hi Kathy! 

In the Extranet, property tab and then VAT/TAX charges - there is a button to edit settings and you can add on charges that you may have in addition to room and tax, such as a cleaning fee. It should be found in "property charges". Once complete, make sure that you confirm/save settings. 

 

Happy Booking! 

Amy H

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Kathy Divaris

Thanks so much Amy that really helped. Seems to be fixed now.

Best Regards,

Kathy Divaris

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Kathy Divaris

Hi, Kathy Divaris here again. Can I cancel a booking as a host because I see Booking.com just accept bookings without our approval. I am used to Air B & B who allow hosts to decide on whether or not to accept. Someone booked for next year August which is not convenient for us. How can a host cancel a booking?