Extra cleaning fees



On the booking system of my website I have an extra fee for cleaning. I don't see this fee adding on to the receipts of my bookings with booking.com? How do i sync this or how can I set these costs as an extra for the clients to pay? 


Thanks for the answer, Greetings E.

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BrookAve 1 month ago


  1. Extranet > Property menu
  2. Policies : scrool down Additional Fees
  3. Set Cleaning Fee per Stay value





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Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


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  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


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how to contact partner support via private assigned number in inbox