I have 3 different guests who would like to change their review on booking.com, however since they could not contact to customer service, they were not able to do change on their comment?
My questions is, if I provide the booking confirmation numbers would it be possible to send the review link again?
3 of them tried to contact booking.com in several times but could not able to receive the link. This effects our review points,
Thank you for your help in advance,
Zeynep Akın Tüzünkan
Guest Relation Manager